Practice information required for this page
Enrolment
Policy
We enrol patients in accordance with current guidelines:
Ethnicity data is collected at enrolment in line with the Ministry of Health's Ethnicity Data Protocols for the Health and Disability Sector.
See also Patient Data.
All practice staff understand the importance of recording information correctly at enrolment to ensure eligibility, funding, and screening programmes are identified correctly.
Patients who have not had a consultation at the practice in the last three years are required to re-enrol. To re-enrol at the practice, patients must either sign a new enrolment form or confirm, through
auditable contact, that they'd like to remain enrolled.
Auditable contact refers to a documented phone or electronic communication in which the patient confirms that they intend to remain enrolled at the practice.
Enrolled patients must reside permanently in the Hurunui District. Waimakariri residents will be considered on a case-by-case basis.
See Staff and Family Enrolment.
New patient enrolment
- Check the
eligibility of the patient.Check:
- the patient's identity, using documentation with a photo or other supplementary forms of ID.
- whether the patient is eligible to receive free or subsidised public health funding prior to enrolment. Patients who are not eligible for funding may be able to register as a casual patient or visitor.
- eligibility to enrol.
Refer to Te Whatu Ora: Eligibility checklists and decision trees.
- Ask patient to complete the enrolment form. Check the
key details.Check that:
- ethnicity question has been answered or patient has indicated they don't want to answer
- all fields have been completed and form has been signed by patient (or by parent/guardian if under 16)
- patient has given permission to transfer their medical records. If declined, this must be documented
- patient understands how their information will be used
- any interim charges, applicable until full funding is available, have been explained
- the patient has agreed to the terms of trade.
- Create a new patient record. Check Indici for an existing patient record, and update if found. Enter all information from the enrolment form.
- Enter the patient's NHI number. Verify this and synchronise with the NES.
- Geocode the patient. This ensures the practice receives correct funding.
- Link family members. Choose the lead family member and link any children to them.
- Request the patient's previous provider transfers their records.
Once records arrive from the patient's previous provider, see New Patient Records.
Enrolment Documents used by the Practice
All new patients receive the following information when they enrol at our practice:
- Practice booklet, which includes information about:
- services and fees
- enrolling with a Primary Health Organisation (includes Health Information Privacy statement)
- invitation for a free new patient health check
- Code of Health and Disability Services Consumers' Rights brochure